Testimonials

 

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Deryck Jeremy Williams profile picture
Deryck Jeremy Williams
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Really great team that always provides exceptional service!
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Judith Giraud
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Very professional and knowledgeable.
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Larry Berger profile picture
Larry Berger
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This was my first tuning with Jackson, and the piano sounds great!
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Eliza Coriell
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I bought a small wall piano at an estate sale, not realizing that it would be impossible to move! Since it was an estate sale I had to get it out fast. Jackson Pianos completely rescued me! They not only squeezed me into their schedule, they never treated me like the idiot that I clearly was for thinking I could get this done myself. Their prompt and courteous movers handled my 500 pound mistake without judgement. It is now safely where it belongs and I could not be more grateful. 10 out of 10. No notes!
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Lena Mofidi
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I have been looking for a piano for over a year before I was finally directed to Jackson piano. The staff at Jackson piano was helpful and happy to teach me about what to look for in a secondhand and used piano. With that information, I tried to buy a secondhand piano from private sales only to find that those pianos were often severely neglected. I went back to Jackson piano and ended up buying a beautiful, refurbished Kawaii. With their five-year warranty, their tuning services, their rehabilitation services, and their buyback at 80% of the pianos original sale, it was a no-brainer. I couldn’t be happier with my purchase from a company that does it all.
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Jeremy Corbitt profile picture
Jeremy Corbitt
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Piano move crew was professional and efficient. Pricing was competitive.
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Patrick Hendershot profile picture
Patrick Hendershot
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My annual piano tuning was executed smoothly and with great precision. Alys was professional, prepared and did a great job again. I highly recommend Jackson Pianos for your piano needs.
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Jo Ellen Thelen profile picture
Jo Ellen Thelen
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Our piano had not been tuned in quite some time. I was very pleased with everything about the process with Jackson Piano-from making the initial appointment through the tuning process. I have already set up my appointment for the next tuning. First class service.
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Angie Williams profile picture
Angie Williams
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I am the GM for Brown Button Estate Sales in St. Louis and last week we had someone purchase a Steinway piano in our online estate sale and arranged pick up and delivery, but the company she hired fell through and she reached out to Jackson Pianos and THEY SAVED THE DAY. They were able to fit her in last minute before we lost access to the home. I was so impressed with the team who showed up. They were so professional and so positive. Jackson Pianos is definitely our go-to referral and the first company we will tell our clients to call!
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We treat pianos like we treat our own grandmothers. And we treat customers like they’re a part of the Jackson family. We can tell when we’ve exceeded a customer’s expectations—usually by the look on their face after a few chords.

Tuning

If your piano is a piece of dusty furniture used to display a floral arrangement and a pretty lace cover, this message is not for you. But as a musician who plays every day, I appreciate Joe’s expertise and advice to keep my instrument in top shape. Always professional and prompt, I would recommend (and have) Jackson Pianos to anyone who is serious about the care and tuning of their piano.

- Brad Femmer
Repairs

Joe is a knowledgeable craftsman who truly cares about pianos and the quality of his work. Joe, ably assisted by Janet Levy, recently made long-needed repairs on the family’s aging baby grand. I could not be more pleased with the results in improved tone and more responsive action. Jackson Pianos is a treasure in the St. Louis music community.

- Wylie Wolf
Restoration

Joe was very kind to take on the project as one person had already started the restoration and it was not known what level of work had been done. The resulting sound and beauty of our piano is beyond all of our expectations. We will receive many years of enjoyment because Joe Jackson agreed to take on our project. I would highly recommend Jackson Pianos for any and all piano services and work, as Joe and his staff will do everything necessary to provide the best possible service for all your needs.

- Phillip Ricks
Purchasing

I have been working with Jackson Pianos for over five years. I purchased my ‘dream’ grand piano from Jackson’s and have been thrilled with the piano as well as the service they have provided. Joe has also helped me in finding the proper piano for two churches where I serve as the pianist. He is very knowledgeable and knew exactly what I wanted and needed in a piano. I have had nothing but good experiences with Jackson Pianos.

- Eryn Krobath, piano teacher and pianist for Our Lady of Providence and Southminster Presbyterian churches
All Around Service

Jackson Pianos truly cares about you and your piano, more than just selling you a product. They are even providing families in need, who can’t afford the high cost of a piano, with refurbished pianos. If you are ever in the need of a piano, getting your piano tuned, or even fixing your piano, I highly recommend Jackson Pianos.

- Melissa Anderson
Jackson Pianos

Jackson Pianos is an incredible company serving the pianistic needs of the entire St. Louis region. My dealings with them, both as a private costumer and as the Music Director for the World Chess Hall of Fame, have all been incredible. They possess an exceptional wealth of knowledge about the instruments and an uncanny ability to place the perfect instrument into each unique situation. The Jackson Pianos tuning, restoration and technical crew is second to none in caring for and maintaining the instruments, keeping them at peak physical shape for all performance environments. In addition to all of this, they are constantly giving back to their community by facilitating opportunities for all people to have access to legitimate, high-quality instruments. Jackson Pianos is a gem of a company and whenever I am asked for recommendations on where to turn in purchasing or caring for a piano, I recommend them 100% of the time!

– Bjorn Ranheim
Music Director, World Chess Hall of Fame
Cellist, Saint Louis Symphony Orchestra
Cellist 
& Co-Founder, The 442s

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A Local Family-Owned Haven

Jackson Pianos is by far my favorite piano store in St. Louis. However, it’s way more than a great piano store.

It’s a local, family-owned haven for pianists that’s committed to the piano scene and to musicians in a way that’s unimaginable at any other store.

The Jackson family and their entire team appear to be on a mission to make our city fall in love with great pianos. They make it easy for anyone that wants one – a new player, a family, a pro, a venue – to get just the right instrument for them.

Count me a customer for life. I’m sure I’ll always own a piano from Jackson Pianos.

–  Adam Maness

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